Refund / Cancellation
Our policy regarding digital service cancellations and refunds.
This Refund / Cancellation Policy explains how cancellation and refund requests are handled for Roast My Resume digital services.
1. Nature of Service
Roast My Resume provides digital services and premium features. Because access may be granted instantly or services may begin soon after purchase, refund eligibility may depend on the status of service usage and activation.
2. Cancellation Requests
Users may request cancellation by contacting support as early as possible with their registered email address and payment details.
3. Refund Eligibility
Refunds may be considered in situations such as:
- Duplicate payment
- Technical failure resulting in non-delivery of paid access
- Accidental double charge
- Verified payment issue caused by system error
4. Non-Refund Situations
Refunds may not be provided where:
- The premium service has already been substantially delivered or used
- The request is based only on changed preference after successful delivery
- Inaccurate information was provided by the user
- The issue is outside our control after successful service activation
7. How to Request a Refund
To request a refund, contact: support@roastmyresume.store
Include in your message:
• Registered email address
• Payment date
• Transaction reference
• Issue summary